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Avoiding Fraud

Avoiding Fraud
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Protecting our users from malicious activity is one of Monster's top priorities. Regrettably, opportunistic criminals are increasingly using the Internet for illegitimate purposes. This problem spans the web, particularly impacting high profile, high traffic websites that serve a variety of users on a global basis. Monster is committed to protecting the data provided to us by our jobseekers and increasing the security of our customer accounts.

To continuously combat fraud, Monster has implemented a dedicated team of Fraud Prevention Specialists that is fully committed to protecting the integrity of Monster’s products and services, and most importantly – our customers and site visitors. The Fraud Prevention Specialists continually monitor our network and database to detect and terminate access that appears unusual or could potentially be fraudulent. Furthermore, we continually implement and refine our site technologies to identify unauthorized or inappropriate access to Monster services.

Please see below for security precautions you can take when managing your account and evaluating email communication.

Managing Your Account
Your password is the key to your account. In addition to having access to the products and services associated with your account, users who gain access by unauthorized means may attempt to engage unsuspecting job seekers in illegal activity such as money laundering. In most cases you would not notice that your account has been compromised until it is too late. With this in mind, here are some simple ways you can protect your account information:

  • Monster will never place a phone call to you asking for your username and/or password. You're the only person who needs to know your password. Don't share it with anyone. If you receive a phone call from someone claiming to be from Monster and they are asking you for your account credentials, do not respond to the caller. Instead, contact Monster directly on 0800 781 4377.
  • Never email anyone your password, and most importantly, never respond to an email that is asking for your password. Monster will never email you asking you to supply us with, or confirm, your password, nor will Monster ask you to download any software, 'tool', 'online form' or 'access agreement' in order to use your Monster account.
  • Use a complex password. By making use of a complex password you can increase the security of your account and prevent malicious use of Monster's products and services. To create a complex password, follow these tips:
    • Avoid passwords that are easy to guess (e.g., monster, monster1, 1234).
    • Use a password of at least 8 characters, or more. Each additional character helps.
    • Avoid using a password that is similar to your company name, username or email address.
    • Include characters other than letters, such as numbers and symbols.
    • User a mixture of upper and lower case letters.

    To learn more, see Microsoft's Strong Passwords: How to create and use them.
  • If you're concerned that someone else might know your password, change it immediately or contact Monster.
  • We encourage you to make sure that the anti-virus programs on your computer are updated regularly.

Not only will these efforts protect your account information but they will prevent unauthorised users from accessing Monster products and services associated with your account.