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Shipping Clerk Job Description Sample

Shipping Clerk Job Description Sample

This shipping clerk sample job description can be used to help you create a job advert that will attract candidates who are qualified for the job. Feel free to revise this job description to meet your specific job duties and job requirements.

Job Title: Shipping Clerk

Shipping Clerk Job Purpose

Works effectively and efficiently in a dispatch and warehouse environment to receive and schedule shipping and freight operations, including developing a working knowledge of warehouse organization and creating proper and detailed shipping documentation. Works with shipping and warehouse team to ensure customer satisfaction.

Shipping Clerk Job Duties

  • Efficiently works within a busy dispatch department
  • Packs and unpacks orders while maintaining department schedule
  • Effectively uses organization systems and warehouse technology to locate and gather stock
  • Accurately updates spreadsheets and stock information
  • Creates shipping labels and handles shipping information
  • Sends booking requests to shipping lines
  • Communicates with other stockroom personnel about organization practices and picker technology
  • Problem solves for customers and suppliers about shipping routes, delayed items, and rush orders
  • Performs administrative duties like answering phones, updating records, and providing excellent customer service
  • Liaises with warehouse overseers and managers about product ordering and storage
  • Maintains good customer relationships and answers any customer questions
  • Keeps organized shipping records, including statements of origin, shipping costs, products shipped, and receipt dates
  • Troubleshoots shipping issues and customer issues that pop up regularly; works to solve these administrative or organizational problems to increase warehouse and dispatch efficiency
  • Develops knowledge about freight and sea shipping regulations and practices
  • Works well with shipping team to complete orders on time

Shipping Clerk Skills and Qualifications

Exemplary Customer-Facing and Customer Service Skills, Experience in a Warehouse Environment, Strong Computer Skills, Detail-Oriented, Organizational Skills, Deliveries Experience, Previous Shipping and Freight Experience, Self-Motivated, Creative Problem-Solving, Previous Industry Experience, Enthusiasm, Team-Player, Warehouse Organization, Leadership

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